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If you're running into any crashes or other issues with our Windows app, please try using our "debugging" program versions:
This app version will display an additional "console" window called "Command Prompt". The console is typically a black window with white text. Running this app version shows additional logging information. Please send us any logs that are shown in the console window when contacting us.
![The console window looks like this](https://cdn.feather.blog?src=https%3A%2F%2Fusenotioncms.com%2Fproxy%2Fblock%2F5aaec06c-4cd2-4b8d-af73-007a756e7d8a%252Fcdb48827-1141-481b-9278-951d56335519%252Fimage_(3).png&optimizer=image&quality=80&width=280)